Committed with a better future
We integrate sustainability into every step, we take as a company.
We fight climate change for a better world,
meeting the objectives set out in the PNIEC 2021-2030.
Commitment
CommitmentBusiness management model based on the circular economy, sustainability and a business model in line with the Sustainable Development Goals previously set.
Hand in hand with the financial instrument as a useful tool for generating value, allowing us to maintain sustainability among different stakeholders, financial institutions and suppliers.
Environment
Environment
Use of fair energy transition, i.e. towards a fair economy with an economic, environmental and social model that is transparent and beneficial for all stakeholders.
Reduction of carbon footprint. Fight against climate change.
Transparency
TRANSPARENCYBehaviour Manual
The purpose
of this manual is to provide comprehensive evidence to all customers and
employees of the specific controls that are in place to ensure the quality of
our performance as a promoter and developer.
Thus, the
objectives of this quality manual are, among others:
To describe
the guidelines of the Quality System implemented in the company GRUPO ARENA.
To transmit
the Quality Policy to all the departments or divisions of which it is made up.
To
disseminate the system adopted by the ARENA GROUP to its Clients and employees,
thus establishing a relationship of mutual trust.
The Quality
Manual is complemented with documents and procedures formalised and implemented
for each activity.
Code of Conduct
This
document sets out the code of conduct established by Grupo Arena S.L.
(hereinafter GRUPO ARENA), for all its employees, as well as for all its
subsidiary companies and their employees.
Management and control of documentation
This
document describes the methodology to be followed by Grupo Arena, S.L.
(hereinafter GRUPO ARENA) to carry out a correct control of the management of
the documentation of:
The different
Procedures, Records and Formats of GRUPO ARENA’s Quality System.
The
different projects, at different stages of their development; preparation,
codification, identification, distribution, modification and withdrawal of all
the documentation generated by GRUPO ARENA, for the different jobs to be
carried out.
Purchasing procedure:
The purpose
of this document is to develop and implement the actions required to make a
purchase within the company, Grupo Arena, S.L. (hereinafter GRUPO ARENA).
Documentation confidenciality procedure
This
procedure covers the actions and requirements that ensure appropriate behaviour
and confidentiality on the part of Grupo Arena, S.L, (hereinafter GRUPO ARENA)
personnel in order to safeguard the information of each of the projects in
which GRUPO ARENA has been or is involved.
Procedure for the creation of bids
The present
document describes the methodology to be followed by Grupo Arena, S.L.
(hereinafter GRUPO ARENA) to carry out the correct execution and management of
the bids made by GRUPO ARENA for the different jobs to be carried out.
Service Qualitity Evaluation Procedure
This procedure describes the methodology to be applied to evaluate the quality of
the services offered by the ARENA GROUP periodically and, fundamentally,
objectively.
Documented Training Procedure
This procedure indicates the documented training procedure carried out by Grupo Arena, S.L. (hereinafter GRUPO ARENA) and specifically, by all members of its technical department.
Handling of the non-conformity
This
procedure indicates the documented training procedure carried out by Grupo
Arena, S.L. (hereinafter GRUPO ARENA). (hereinafter GRUPO ARENA) and
specifically, by all members of its technical department.
Manual of Style
The aim of
this document is to establish a Manual of Style for the documents generated
during the work carried out in the company.
It sets out
the main guidelines to be followed when issuing documents generated by Grupo
Arena S.L. employees. (here in after GRUPO ARENA), as well as for all its
subsidiaries and employees.